Shipping and Returns

Shipping Your Package

All orders confirmed by Directbikeimport.com will be delivered to the address specified in the order. In case of an address error, the costs for locating and reshipping the package will be the responsibility of the customer.

Directbikeimport.com strives to ensure delivery within 48 business hours following order receipt. Packages are sent via Post Priority Pack, ensuring a delivery time of 1 to 2 days.

Shipping costs include preparation, packaging, and postage fees. Preparation fees are fixed, while transport costs vary depending on the total weight of the package. We recommend grouping all your items into a single order. We cannot merge two separate orders, and shipping fees apply to each individually. Your package is shipped at your own risk, but special care is taken with fragile items.

The box dimensions are appropriate, and your items are properly protected.